We decided to appoint Cox Format for our loft conversion after considerable research, which included viewings of their work at other houses and a visit to their offices, which further instilled confidence. Their team are professional, reliable, courteous, and respectful of their customer’s property and their wishes. Peter and Mark were continually visible, always addressed any slight issues we pointed out, and they ensured their contractors also worked to the same standards as their team. We have no hesitation in recommending them and their workmanship.
I had seen lots of development disaster stories on TV, hence I was slightly apprehensive when I decided to do a loft conversion. I obtained several quotes from builders but the minute I spoke with Cox format, I got the sense they were the sort of builders I had been looking for. They were thoroughly professional, specific, clear and transparent. Having viewed one of their recent projects, I proceeded with them for the build. My loft project started exactly on time, and each pre-defined stage proceeded with precision. Work was carried out on a daily basis (managed by James) and the major stages were completed ahead of schedule. Communication was superb, with almost daily updates on progress. Specifically, Mark had an unbelievably swift turnaround time when responding to my emails / texts / calls etc. and this high standard was maintained from start to finish of the project duration…certainly exceeding my expectations. The quality of the work was excellent, and I have absolutely nothing to fault… which is really rare in my case. I would definitely use Cox format again and their number is already first on my list for any future development needs. I would recommended them in a heart beat.
We used Cox Format for our house refurbishment and the external electrics and lighting for our garden. They had been highly recommended by several neighbours and did not disappoint. All their tradesmen were excellent, fully engaged, and reliable. Their electrician is I believe the best in the business. The few issues that appeared along the way were dealt with swiftly. They are an extremely pleasant company to deal with, and are unlike any other building firm we had come across. True professionals who really care! Peter runs a very tight ship and fully participated in the project and was on site on a very regular basis directing traffic. Mark was in charge of project management and ensured everything ran to plan with no downtime. Drew Newman High Barnet.
I have had a loft conversion carried out recently by Cox Format ltd. Even though I had three additional quotes from other companies which were also competitive I eventually settled on Cox Format. I did this for several reasons.
1.They are an established company with a directly employed labour force.
2.The standard of their work is of the highest quality.
3.Their planning and co-ordination of material deliveries and different trades is first class.
4.They have excellent site supervision on the project from start to finish.
5.Any additional works outside the scope is clearly priced so there are no late surprises on budgets.
6.Perhaps and this is very rare despite promises they stick to their agreed programmes without comprising safety or quality.
In conclusion they are a first class company who do exactly what they say and to programme.
Just a quick note to say thank you to you and your team for a great job on our loft conversion. We are delighted with the end result and a big thank you to all the tradesmen who helped. Thank you also for the flowers and Champagne you dropped off today. Both were really well received, especially as today is also Sindy’s birthday. Thank you again.
I just wanted to say a big thanks for the loft room. We are so pleased with it. This is the 3rd time now that we have used Cox Format and despite having different builders on each job, your staff have been consistently excellent. Not just the quality of the work itself, but in their conduct and behaviour. Polite, courteous, clean and tidy. And unbelievably fast! Thanks also for being so respectful towards me and my family during such a difficult time, and for resolving issues that arose so promptly.
Thanks again, and kind regards,
I know I have said it to you before, but we really have been very impressed with your company. We have received great service and a fabulous end result.
Thanks very much indeed.
Many thanks for your work and support during the project – you’ve been fantastic. We’re happy to give any references if you should need them. We look forward to engaging with you again in March/April next year to start the garage conversion.
Drew Newman | Chief Operating Officer
We are really happy by the way with all your work – the guys have all been great, in particular James who is a god send and has made the process really easy and stress free.
As you know I recommended your work to our neighbour who will be coming to view our property.